Effective Date: 19/01/2026

Your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, https://rdgbeauty.co.ke. By accessing or using our website, you agree to this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, including:

  • Personal Information: Your name, email address, phone number, billing and shipping address, and payment details when you place an order.
  • Non-Personal Information: Browser type, IP address, pages visited, and interaction data.

2. How We Use Your Information

We use the information collected for:

  • Fulfilling orders and processing payments.
  • Communicating with you about orders, promotions, or customer support inquiries via WhatsApp and other communication channels.
  • Sending order confirmations, updates, and delivery notifications through WhatsApp.
  • Improving website functionality and user experience.
  • Complying with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Payment Providers: Mpesa and other payment gateways to facilitate transactions.
  • Delivery Partners: To ensure your orders are delivered accurately and promptly.
  • Communication Platforms: WhatsApp for order-related communications and customer support.
  • Legal Authorities: If required to comply with applicable laws or regulations.

4. Communications

  • Order Details: We use your entered billing email to send order confirmations, status updates, and delivery information.
  • Consent: By providing your email and placing an order, you consent to receiving messages related to your orders and customer service.
  • Opt-out: You may request to stop receiving email communications by contacting us, though this may affect our ability to provide timely updates.

5. Data Security

We implement industry-standard measures to protect your information. However, no method of transmission over the Internet or mobile messaging platforms is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for certain data processing activities, including WhatsApp communications.
  • Lodge a complaint with the relevant data protection authority.

7. Cookies

We use cookies to enhance your experience. You can control cookie preferences through your browser settings.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us via the contact information provided on our website.

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.